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Venice Florida! dot com

Herald-Trib is up to their usual stellar standards of reporting
**cough** **cough** --
Paper refuses to issue correction in yet another seriously botched job of covering city hall; reporter Lauren Glenn states her error was correct
-- John Patten, 03/22/05, updated 03/30/05 to include the Trib's correction notice
--
jpatten@veniceflorida.com

Got a comment? Make it here.
 

The alternate universe of the Sarasota Herald-Tribune
The Randall affair has again brought out the best in the Herald-Trib, and their best is usually not that good (at least at the Venice bureau).

From a Herald-Trib article printed on 03/18/05:

When the FCE [Florida Commission on Ethics] contacted [Jim] Gardner, he said he had never done any computer or Web site work for the city of Venice and was never employed by Petra or Randall, according to the report.

From the actual FCE Report of Investigation:

FINALLY!
Corrections page, Sarasota Herald-Tribune, March 30, 2005:
A March 18 story about former city of Venice Information Systems Director Steve Randall incorrectly stated that Jim Gardner never worked for Randall's company, Petra Software, or for the city of Venice. Gardner did perform some work for Petra and the city, according to a Florida Commission on Ethics report released this month.

The story also confused a city investigation with that of the Commission on Ethics. The city of Venice, not the Commission on Ethics, is investigating charges that Randall mishandled other contracts.

(28) Mr. Gardner verified by telephone that he worked for Mr. Randall as an independent contractor for Petra Software. He advised that he has been friends with the Respondent for approximately 15 years, having attended the same church. Mr. Randall, Mr. Gardner said, approached him in July or August 2000 and asked if he would be willing to work for Petra to design a web site for the City of Venice. Mr. Gardner related that he never had performed any professional web page design work prior to this time, but he accepted the Respondent's offer and began to work on the City's developmental web site. He reported that he worked on the design of the web site at his home approximately two to three hours per night, three to five nights per week and approximately four hours on Saturdays. This activity, Mr. Gardner continued, occurred for six to eight weeks and ended some time in September 2000 when the Respondent assigned him to the installation of personal computers at various City buildings. Mr. Gardner note that he worked on the design of approximately ten to fifteen of the web pages relative to the City's developmental web site and that the Respondent worked on the design of the remaining web pages for the site. He does not know when or where the Respondent performed these duties. Mr. Gardner stated that the developmental web site was posted to a Christian web hosting company, but he was not involved in this process and does not recall the name of the hosting company, the price for hosting the site, or when the company began hosting the web site.

How much would you pay for all this? But wait, there's more -- from an article in the 03/22/05 edition of the Herald-Trib:

In addition to allegations that Randall contracted city business with his private consulting firm, the FCE report said that Randall also may have failed to ensure that other contracts adhered to city policy, and that he charged the city for work never performed.

Which is not true. Here, the Herald-Trib has confused two different investigations -- the city is performing their own in-house investigation into other contracts. Marty Black wrote in a letter to Randall that other contracts may not have adhered to city policy and that those contracts are under current investigation by the city. The FCE did not touch on anything other than Randall's contracted work with his own company, Petra Software. Nowhere in the Report of Investigation does the FCE stray from the Petra Software affair from 2000 and 2001.

While it might seem a small thing, Gardner's participation in the Petra Software saga is crucial to the entire story -- it's the core. By misreporting Gardner's involvement, the Herald-Trib hollowed out the story and created a massive fiction that reduces the case to nothing.

This isn't the first time a Herald-Trib reporter has struggled with highly important official documents and ended up fictionalizing a major municipal event in Venice due to a near-total lack of discernment. The paper's coverage of the contents of the FAA shade meetings last year was an equally abysmal hack job.

 

You can lead a horse to water, but you can't make it think
I contacted the Herald-Trib. Their reporter, Lauren Glenn, responded by e-mail that no errors had been made and so no correction would be made. In fact, Glenn insisted that I had the story wrong:

I would suggest you re-read the report, which states, and I quote: "Mr. Gardner, who according to respondent, was the only one who actually performed the services ... does not recall having provided the city with any technical or application support listed on the invoices."

Second, I spoke to a woman with the FCE who coordinates the investigation of ethics complaints. She specifically told me that the FCE has no control over whether a city fires someone, etc.

I would suggest you call the FCE. There is no correction, because there is nothing to correct.

I'm not at all sure why Glenn is telling me that the FCE cannot fire someone, I already knew that but had written nothing about it either on the web or in my e-mail to her.

The text Glenn is quoting comes from Item 29 in the Report of Investigation, which in full reads:

(29) Mr. Gardner recalled that around Labor Day 2000 the Respondent instructed him to help City staff with the installation of over 100 personal computers throughout all of the various departments of the City government. He said the installation of the personal computers took a few weeks and was completed near the end of October 2000 and that his work for Petra Software ended around this period of time. Mr. Gardner does not recall having provided the City with any technical or application support as listed on the invoices that were submitted to the City by the Respondent on behalf of Petra Software, other than occasionally fielding telephone calls from Mr. Randall to answer various questions about computer hardware configuration. He estimated that he spent a total of no more than five hours engaged in this activity. Furthermore, Mr. Gardener does not recall that he provided network support or router configuration and setup, as noted on the invoices, although he stated that on one occasion he spent approximately two hours running computer cables for the City's computers. He added that he does not recall having worked on the City's Client Express Access system.

So the quoted text both before and after Glenn's excised sentence acknowledges that Gardner did indeed state that he performed work for the city through Petra Software, yet Glenn, in her e-mail, ripped a single part of that text out and then tossed it totally out of context to change the meaning to the exact opposite of the original intended meaning.

My internal Lewis Black at this point went "bluuuuuhhhhheeeerrrrrrggggghhhh -- WTF?"

In a later e-mail, Glenn chastised me for my bad attitude towards the Trib. My response stated that I didn't have a bad attitude towards the Herald-Trib as such (alright, so that's not entirely true, it was admittedly a transparently feeble attempt at diplomacy), but that I had a very bad attitude towards bad reporting:

Believe it or not, I'm not trying to slam you and I don't have anything against you. I'm just really tired of the bad reporting that has come out of the Trib over the last few years and I'm trying to goad you into being a better digger and a better reporter. You will hate me, no doubt, but you will be a better writer because of this, knowing that I'll be dogging your paper on governmental issues.

I fully expect you to take me to task and hold me to the same bar.

It all apparently went straight over Glenn's head and she had no intention of looking up to see what flew by.

The Herald-Trib is also not-so-curiously not mentioning that it was this web site that brought all of the Petra Software allegations back into the light in 2002 and publicly set the record straight for the first time. This was after both the Herald-Trib and the Gondo bought George Hunt's official (but entirely fictional) explanations that the city got more than it paid for in the Petra Software case.

In the alternate universe of the Herald-Trib, it must have been their crack reporters who broke the story.

 

John Patten is the head of Web Operations for Creative Pages, and has worked in broadcasting for over 12 years. He can also be incredibly rude at times.

 


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